TRAINING
Welcome to Yumbii!
Welcome to Yumbii, where we deliver a unique taco-forward experience blending Tex-Mex with a twist of Asian & KBBQ flavors. Our focus is on bold flavors, great service, and a fun, vibrant atmosphere—especially with our signature margaritas and cocktails. As part of the FOH team, you’re crucial to creating the Yumbii experience that keeps our guests coming back for more.
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The ABC’s: Training Overview
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Hospitality & Guest Experience
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Greeting, Order-Taking & Upselling
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Expo, Guest Follow-Up & Cleanliness
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Guest Satisfaction, Tables & Farewell
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Side Work
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Handling Guest Complaints
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Conflict Resolution with Coworkers & Guests
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POS Training Exercises
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Food Quality, Order Accuracy, and Expo
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To-Go Orders
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Yumbii Pro-Tips for Servers
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Brand Vocabulary
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WHAT WE VALUE
The things we believe in that help make this company extraordinary.
HIGH VIBE ENERGY
High Vibe Energy - These are energy traits that our guests can pick up on. High vibe traits include enthusiasm, confidence. gratitude, and kindness.
APPROACHABLE FLAVORS, QUALITY INGREDIENTS
Our ambition is to blend the bold global flavors of Korean BBQ into Mexican fare that’s approachable and fun. We are committed to fresh ingredients, house-made everything, and global flavors you won’t find elsewhere.
RESPECTFUL & AUTHENTIC CULTURE
We have a hospitality first mindset. We communicate with one another authentically and honestly, doing our best to see the good in others and create happiness and fun in the workplace.
We uphold our 4 Non-negotiables to make sure behavior that our culture remains in tact and employees are free from discrimination and harassment.
We hold ourselves accountable for our attitude, behavior, and quality of work. We know our job and do it very well.